Insights

Get timely recommendations and useful messages delivered right to your personal Inbox!

Insights are based on your selected topics (what interests you) and sources (where the information comes from), so what you see is tailored for you. You don’t have to set anything up—your Inbox will automatically show relevant information based on your preferences and your devices.

The Insight system is designed to help you stay informed and make the most of your devices by providing actionable insights that can improve performance, reliability, and energy efficiency.

Key terms

  • Insight: A message or recommendation delivered to you based on your devices and preferences.

  • Inbox: The personalized feed where you receive your Insights.

  • Topic: A category or subject area that an Insight belongs to. The most common is #main, which is generally relevant. You can filter the Insights by topic to focus on specific areas of interest.

  • Source: The origin of the Insight, often a device serial number or a specific data source. You can filter the Insights by source to see information related to specific devices or data sources.

  • Subscription: Your preferences for which topics and sources you want to receive Insights about. You can manage these in your subscription settings, accessible by clicking the Subscriptions button. You can also unsubscribe from specific sources or topics directly from an Insight card by clicking on the topic or source and selecting Unsubscribe. You don’t see insights from unsubscribed sources or topics.

  • Status: The current state of an Insight, such as “new”, “read”, or “archived”. You can change the status of an Insight using the dropdown menu on the Insight card. This helps you keep track of which Insights you’ve already seen and which ones you want to save for later.

User interface

Insight card explanation

  1. Image - Some Insights have an image associated with them. If present, it is shown here.

  2. Title - Gives the most important information about the Insight at a glance.

  3. Selection checkbox - Allows selecting multiple Insights for bulk actions.

  4. Time received - Indicates when the Insight was received.

  5. Topic - Identifies the topic for the Insight. Click to filter the Inbox by this source or manage your subscription to it.

  6. Content - Provides detailed information about the Insight.

  7. Quick actions - Buttons to quickly react to this Insight. Some Insights have no actions, some have one or more.

  8. Status selection - A dropdown to change the status of the Insight (for example, mark it as read or archive it).

  9. Time seen - Indicates when the Insight was last seen or marked as read.

  10. Source - Identifies the source of this Insight. It’s usually a device serial number. Click to filter the Inbox by this source or manage your subscription to it.

  11. New indicator - A ribbon indicating that you have not yet marked this Insight as read or archived.